Serenity Hospice Care Answers This and Other Questions

A Specialized Kind of Care

Hospice is a particular type of medical care, coupled with just the right kind of support for family and caregivers. Serenity Hospice Care provides caring hospice support wherever the patient feels most comfortable. This may be in the patient’s own home, an assisted living facility, group home or community setting – virtually any place the patient calls home.

Levels of Hospice Care

Levels of hospice care are based upon the patient’s need for care and the caregiver’s ability to provide care in an appropriate setting.
Routine Home Care is the level of care most provided wherever the patient calls home. These services include:

  • Visits by registered nurses, home health aides, social workers, and chaplains (interdisciplinary case management) that can aid in preventing unnecessary emergency room visits and hospitalizations
  • On-call services 24 hours a day, seven days a week
  • Medical Director employed by Serenity Hospice Care to provide clinical direction to hospice team (required for treating your terminal illness)
  • Volunteer support
  • Most Durable Medical Equipment and most medical supplies
  • Diversified therapies (such as occupational, physical and speech)
  • Dietary counseling
  • In-home lab
  • Family counseling and premier hospice education
  • Outpatient procedures to relieve symptoms (pre-authorized and arranged by hospice with contracted providers)
  • Bereavement support for patient and family members prior to and following death for 13 months

Hospice Respite Care is alternative care provided outside the patient’s home in a partnering medical care community. This level of care supports the caregiver during times of fatigue, stress, or illness. This is a limited stay of five days per benefit period.

Continuous Care Hospice provides “around the clock” care where the patient lives, to address a crisis of uncontrolled symptoms.

General Inpatient Hospice (GIP) Care may be required in order to manage acute pain and other symptoms that cannot be managed in any other setting. The use of GIP is quite rare and carries specific location and staffing requirements. Serenity Hospice Care utilizes residential hospice inpatient care only in extenuating circumstances.

Because of our excellent team collaboration, most care needs are immediately attended, reducing the need for this level of care.

Hospice Care FAQ’s

How does hospice home care and community hospice care differ from curative care? Curative treatment seeks to extend the quantity of life by treating the disease. Hospice care focuses upon improving the quality of life by optimizing patient comfort.

If I select the Medicare Hospice Benefit, can I continue to see my own physician? Yes. Your physician continues to be your doctor. He or she approves the plan of care and the caring hospice team works with your physician to provide that care.

Is hospice free? How much does hospice cost? Serenity Hospice Care is covered by Medicare, Medicaid and most private insurance companies. Because we are a local community hospice company, serving our friends and neighbors, we will provide comfort care to those with life-limiting illnesses without regard to ability to pay.

How long can I receive hospice care? You can choose to receive hospice home care or community hospice care for as long as your physician certifies that you are terminally ill, with a prognosis of 6 months or less if the disease process runs in a predictable course. There is no hard and fast limit to the length of time that you can be in Serenity’s hospice program, so long as your doctor continues to certify your need for end-of-life care.

How do I know what to say to someone in hospice? This question speaks to a patient’s “readiness” for hospice services. It is important to let the hospice patient set the course and tone of the conversation. Doing so helps you know what the patient is thinking and feeling. Approach the visit with the mindset of listening but be aware that some hospice patients may be reluctant or unable to talk. If things seem uncomfortably quiet, think about things that you always had in common and use those as conversation starters.

What is hospice criteria? What are hospice qualifications? A patient is eligible for hospice care if two physicians determine that the patient has a prognosis of six months or less to live. Patients must be re assessed for eligibility at regular intervals, but there is no limit on the amount of time a patient can spend receiving hospice care services.

What is an E-Kit? The use of an E-Kit in the home hospice setting is a common practice and one that provides a quick, effective management of symptoms your loved one might experience. The E-Kit is generally ordered at the beginning of hospice home care and stored in the patient’s refrigerator. The kit is ordered by the attending physician or the hospice medical director. The standard E-Kit for Serenity Hospice Care contains six medications, each selected for a specific reason. These medications come with a set of instructions that allow the nurse to adjust the amount of medication administered in order to control the symptoms the patient is experiencing.

How do I know when to call hospice? You may have questions about the best time to contact the hospice team. Check out these helpful tips – they will guide your decision making. Know that when you contact us, we are available 24/7 to meet you in your time of need.

Contact us:

  • If the troubling symptoms persists despite medication regimen,
  • To discuss the patient’s pain goals, i.e. no pain with drowsiness or some pain with alertness,
  • To better understand the side effects of medication,
  • About Integrative Therapies such as massage therapy, music therapy and aromatherapy are nonpharmacological methods of relieving symptoms. These therapies can often be used to complement traditional medications. This can be requested through your hospice home care team, or,
  • If you are concerned or anxious about your patient.

Serenity Hospice Care Recognition

In August 2020, Serenity Hospice Care, LLC was recognized as one of only three Hospice programs in the State of Kansas to receive the “Superior Performer” award. This award by Strategic Healthcare Programs (SHP) distinguishes Serenity Hospice Care for achieving an overall caregiver and family satisfaction score that ranked in the top 20% of all eligible SHP clients in the Nation for the 2019 calendar year. For more
information regarding the consistent, high quality service that Serenity Hospice Care provides to families and caregivers, check out Hospice Compare: https://www.medicare.gov/care-compare/.

Contact Us When You Need Us

Contact Serenity Hospice Care today to find out what premier hospice services look like. Our team of caring hospice professionals provide the compassionate palliative care and support that our patients and their caregivers deserve.

Wichita Area: 316.687.2273
Hutchinson Area: 620.899.5683

Contact Us

The word "hospice" was once used to describe a place of refuge for people on a difficult journey. Our excellent care and deep compassion for patients and families offer a place of comfort on the end-of-life journey. Recognizing that in hospice care, the main guardians are the family caregiver and the hospice team, care is most often provided in the home setting rather than in hospitals and hospice care facilities. The Serenity Hospice Care team will support the patient and family wherever they are.

Complete the form below to inquire about our hospice services in Wichita, Kansas, and surrounding areas.

Wichita Location

3221 N Toben St
Suite 200
Wichita, Kansas 67226
(316) 687-2273
Fax: (316) 768-2519

Hutchinson Location

11 South Main Street
Suite A
Hutchinson, Kansas 67501
(620) 899-5683
Fax: (620) 899-2202

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